


Facing change and building space
One of the unintended benefits I noticed when the pandemic first hit, and we all had to get used to working and living in a very different way, was that our collective tolerance for imperfection increased. We were all trying new things, reinventing business models and...
End of the world as we know it
There’s something about knowing that we associate deeply with competence, confidence and professionalism. We turn to teachers because we want to know what they know.We follow leaders because we believe they know where they’re going.We give the work to those who know...
Community building vs crowd control
Community has been on my mind a lot in the past few weeks. When I was getting ready for one of my recent conference keynotes I was struck by how my job isn’t so much to impart wisdom, but to raise the collective wisdom in the room. Yes I share insights,...