Offering a service or asking for help? Sometimes in our willingness to serve we can be too open about what we have to offer – or what we’re asking for. Could you give the gift of clarity to reduce decision fatigue for your clients or colleagues and improve...
In the digital world, everything is instant. Instant notifications. Instant messaging. Instant downloads. And in the world of email, we get drawn into thinking that faster is better. That a fast response means you’re giving good customer service, delivering to your...
Going on holiday? Here are six email tactics to ensure you can switch off and recharge. 1. Pre-schedule your out of office Instead of it being the last thing you do – or the first thing you do on holiday because you forgot to set it up before –...
So you think you want to please everybody? Here’s what happens: When you’re afraid to turn down an opportunity… A friend’s post on Facebook this week: “Ahrrrghhhh why did i take this project on? Why, why WHYYYYYY Grrrrrrrrrrrrrrrrrrr note to self, must re-read...
Each month at my local business mums networking event in Stafford we open up a topic of business to learn, share and sometimes hear from guest speakers too. This month we talked about our experiences of networking, what’s worked well and what hasn’t, and I...
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