


Diving Deep
I’ve realised lately that most of my work happens in two distinct modes. Scanning and deep focus. Scanning is when I’m responsive, agile, on the ball, adapting to what’s around me. When I’m in scanning mode I am quick. I can respond to emails, turn around enquiries...
Why decisions drive you crazy
What does writing a book, going through a divorce, starting a company and buying a house have in common? They all involve a high level of decision making. Ever since I started writing this book, I’ve noticed two things: 1. The number of unmade decisions in my head...
How to get a latecomer to turn up early
If you run a business where customers being on time is pretty key to the smooth running of your operations, I’m probably one of your more um… problem clients. I’m the one who tends to turn up a few minutes late – not quite late enough to miss my appointment...