Is Inbox Zero yesterday’s news?
Someone suggested to me a while ago that inbox zero is a fool’s errand. That there is so much streaming in, it’s impossible to stem or control the flow, so we might as well let it flow past. She spoke of colleagues who would sit with their phones in meetings,...
Clear is better than fast – especially with email
In the digital world, everything is instant. Instant notifications. Instant messaging. Instant downloads. And in the world of email, we get drawn into thinking that faster is better. That a fast response means you’re giving good customer service, delivering to your...
Six pre-holiday tactics to avoid email dread
Going on holiday? Here are six email tactics to ensure you can switch off and recharge. 1. Pre-schedule your out of office Instead of it being the last thing you do – or the first thing you do on holiday because you forgot to set it up before –...